Intervention Objective
Define the roadmap to introduce new or enhanced technologies and to transform legacy platforms.
Why is this important?
Digital technology is evolving at an ever-increasing velocity. We are faced with a continuous flow of new digital possibilities and commercialized solutions, often driven by cycles of hype. Organizations need to see the wood for the trees and decide which new technologies can deliver the greatest positive impact. Furthermore, organizations face increasing complexity and aging technologies in their legacy landscapes and must balance the need for renewal with the obligation to leverage existing IT assets. The Technology Strategy provides a optimized roadmap that navigates these competing demands.
Some questions to be addressed
What is the current (legacy) technology landscape and what renewal plans are defined?
Which new digital technologies have been implemented?
What are the current technology pain-points and capability gaps?
How are IT / digital technologies currently managed and supported?
What governance is required to steer technology investments?
What technology capabilities are required to achieve the strategic objectives?
What emerging technologies should be explored for innovation potential?
What is the optimal roadmap to modernize the legacy systems?
What organization / people capabilities are required?
Approach
The definition of a Technology Strategy requires:
Extensive engagement with key stakeholders from the IT/Digital function and relevant business owners.
Well documented current state (including technology inventory, organization and governance).
Good insight of the current digital technology market.
General knowledge of digital and how digital technology can transform business models, customer engagement/experience and business operations.
The intervention is executed in three phases:
